:root{
  --bg:#fbf5f3; --card:#ffffff; --ink:#2b1d21; --muted:#8a7378; --line:#efe1e0;
  --rose:#c2556a; --rose-d:#a3435a; --rose-l:#f8e3e6; --nude:#f3e4dc;
  --ok:#2f8f5b; --ok-l:#e3f4ea; --warn:#b7791f; --warn-l:#fdf1dc; --bad:#c0392b; --bad-l:#fbe5e2;
  --r:14px; --shadow:0 1px 2px rgba(80,30,40,.06),0 4px 16px rgba(80,30,40,.05);
  --serif:"Iowan Old Style","Palatino Linotype",Palatino,Georgia,serif;
  --sans:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.45 var(--sans);-webkit-font-smoothing:antialiased}
a{color:var(--rose-d)}
button,input,select,textarea{font:inherit;color:inherit}
h1,h2,h3{margin:0;font-weight:600;letter-spacing:-.01em}
h1{font-family:var(--serif);font-size:26px;font-weight:600}
h2{font-size:17px}
h3{font-size:15px}
.muted{color:var(--muted)} .small{font-size:13px} .tiny{font-size:12px}
.row{display:flex;gap:10px;align-items:center} .wrap{flex-wrap:wrap} .grow{flex:1;min-width:0} .between{justify-content:space-between}
.stack>*+*{margin-top:12px} .stack-s>*+*{margin-top:6px}

/* layout */
.shell{display:flex;min-height:100vh}
.side{width:230px;flex:none;background:#fff;border-right:1px solid var(--line);padding:22px 14px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column}
.logo{font-family:var(--serif);font-size:24px;font-style:italic;color:var(--rose-d);display:flex;align-items:center;gap:8px;padding:0 8px 18px}
.logo img{width:28px;height:28px}
.nav a{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;text-decoration:none;color:var(--ink);font-weight:500}
.nav a:hover{background:var(--bg)} .nav a.on{background:var(--rose-l);color:var(--rose-d)}
.nav .ico{width:20px;text-align:center}
.badge{background:var(--rose);color:#fff;border-radius:99px;font-size:11px;padding:1px 7px;margin-left:auto;font-weight:600}
.main{flex:1;min-width:0;padding:26px 28px 100px;max-width:1020px}
.top{display:flex;align-items:center;gap:12px;margin-bottom:18px}
.clientbar{font-size:13px;background:var(--nude);border-radius:10px;padding:8px 12px;margin-bottom:14px;display:flex;gap:8px;align-items:center}
.bottom{display:none}
@media (max-width:760px){
  .side{display:none}
  .main{padding:16px 14px 96px}
  h1{font-size:23px}
  .bottom{display:flex;position:fixed;bottom:0;left:0;right:0;background:#fff;border-top:1px solid var(--line);padding:6px 4px calc(6px + env(safe-area-inset-bottom));z-index:20}
  .bottom a{flex:1;text-align:center;text-decoration:none;color:var(--muted);font-size:11px;padding:4px 0;position:relative}
  .bottom a .ico{display:block;font-size:20px;line-height:24px}
  .bottom a.on{color:var(--rose-d);font-weight:600}
  .bottom .badge{position:absolute;top:0;left:56%;margin:0}
}

/* cards & bits */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px;box-shadow:var(--shadow)}
.grid{display:grid;gap:12px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g4{grid-template-columns:repeat(4,minmax(0,1fr))}
@media (max-width:760px){.g3,.g4{grid-template-columns:repeat(2,minmax(0,1fr))} .g2.m1{grid-template-columns:1fr}}
.stat{padding:14px}
.stat b{display:block;font-size:26px;font-family:var(--serif);font-weight:600;line-height:1.1}
.stat span{font-size:12px;color:var(--muted)}
.pill{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:600;padding:3px 9px;border-radius:99px;background:var(--bg);color:var(--muted);white-space:nowrap}
.pill.ok{background:var(--ok-l);color:var(--ok)} .pill.warn{background:var(--warn-l);color:var(--warn)} .pill.bad{background:var(--bad-l);color:var(--bad)} .pill.rose{background:var(--rose-l);color:var(--rose-d)}
.btn{border:0;border-radius:10px;padding:10px 16px;font-weight:600;cursor:pointer;background:var(--rose);color:#fff;display:inline-flex;align-items:center;gap:6px;justify-content:center;text-decoration:none}
.btn:hover{background:var(--rose-d)} .btn:disabled{opacity:.5;cursor:default}
.btn.ghost{background:#fff;color:var(--ink);border:1px solid var(--line)} .btn.ghost:hover{background:var(--bg)}
.btn.soft{background:var(--rose-l);color:var(--rose-d)} .btn.danger{background:#fff;color:var(--bad);border:1px solid var(--bad-l)}
.btn.sm{padding:6px 11px;font-size:13px;border-radius:8px}
.btn.block{width:100%}
label.f{display:block;font-size:13px;font-weight:600;margin-bottom:5px}
label.f .muted{font-weight:400}
input.i,select.i,textarea.i{width:100%;border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff;outline:none}
input.i:focus,select.i:focus,textarea.i:focus{border-color:var(--rose);box-shadow:0 0 0 3px var(--rose-l)}
textarea.i{min-height:90px;resize:vertical}
.hint{font-size:12px;color:var(--muted);margin-top:4px}
.tabs{display:flex;gap:6px;overflow-x:auto;padding-bottom:2px;margin-bottom:12px}
.tabs button{border:1px solid var(--line);background:#fff;border-radius:99px;padding:6px 13px;font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap}
.tabs button.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.empty{text-align:center;padding:36px 16px;color:var(--muted)}
.empty .big{font-size:34px}
.list .item{display:flex;gap:12px;align-items:center;padding:12px 4px;border-bottom:1px solid var(--line);cursor:pointer;text-decoration:none;color:inherit}
.list .item:last-child{border-bottom:0}
.av{width:40px;height:40px;border-radius:50%;background:var(--nude);color:var(--rose-d);display:grid;place-items:center;font-weight:700;flex:none;text-transform:uppercase}
.dot{width:9px;height:9px;border-radius:50%;background:var(--rose);flex:none}
.ellip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.switch{display:inline-flex;background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:3px}
.switch button{border:0;background:transparent;padding:8px 14px;border-radius:9px;font-weight:600;cursor:pointer;font-size:13px;color:var(--muted)}
.switch button.on{background:#fff;color:var(--ink);box-shadow:var(--shadow)}
.switch button.on.off{color:var(--bad)} .switch button.on.learning{color:var(--warn)} .switch button.on.auto{color:var(--ok)}
.check{display:flex;gap:10px;align-items:center;padding:7px 0}
.check .c{width:22px;height:22px;border-radius:50%;border:2px solid var(--line);display:grid;place-items:center;font-size:12px;flex:none}
.check .c.done{background:var(--ok);border-color:var(--ok);color:#fff}
.toggle{position:relative;width:42px;height:24px;flex:none}
.toggle input{opacity:0;width:0;height:0}
.toggle span{position:absolute;inset:0;background:#ddd;border-radius:99px;transition:.2s;cursor:pointer}
.toggle span:before{content:"";position:absolute;width:18px;height:18px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s}
.toggle input:checked+span{background:var(--ok)} .toggle input:checked+span:before{transform:translateX(18px)}
.kw{display:inline-block;background:var(--rose-l);color:var(--rose-d);border-radius:6px;padding:1px 7px;font-size:12px;margin:2px 3px 0 0;font-weight:600}
.note{background:var(--warn-l);border-radius:10px;padding:10px 12px;font-size:13px}
.note.info{background:var(--rose-l)} .note.ok{background:var(--ok-l)}
hr{border:0;border-top:1px solid var(--line);margin:16px 0}

/* chat */
.chat{display:flex;flex-direction:column;gap:8px;padding:6px 0}
.b{max-width:80%;padding:9px 13px;border-radius:16px;white-space:pre-wrap;word-wrap:break-word;font-size:14px}
.b.in{background:#fff;border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:5px}
.b.out{background:var(--rose);color:#fff;align-self:flex-end;border-bottom-right-radius:5px}
.b.out.human{background:var(--ink)}
.b.out.draft{background:#fff;color:var(--ink);border:2px dashed var(--warn)}
.b.out.failed,.b.out.blocked{background:var(--bad-l);color:var(--ink)}
.b.out.discarded{opacity:.45;text-decoration:line-through}
.b.comment{background:var(--nude);border:0}
.meta{font-size:11px;opacity:.75;margin-top:4px;display:block}
.b.out .meta{text-align:right}
.qr{display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end;max-width:85%;align-self:flex-end}
.qr button{border:1px solid var(--rose);color:var(--rose-d);background:#fff;border-radius:99px;padding:5px 11px;font-size:13px;font-weight:600;cursor:pointer}
.composer{display:flex;gap:8px;position:sticky;bottom:0;background:var(--bg);padding:10px 0}
@media (max-width:760px){.composer{bottom:62px}}
.phone{max-width:420px;margin:0 auto;background:#fff;border:1px solid var(--line);border-radius:26px;padding:14px;box-shadow:var(--shadow)}
.phone .chat{min-height:340px;max-height:58vh;overflow-y:auto;padding:4px}
.phone .b.in{background:var(--bg)}

/* lead cards */
.lead{border-left:4px solid var(--line)}
.lead.new{border-left-color:var(--rose)} .lead.contacted{border-left-color:var(--warn)} .lead.booked{border-left-color:var(--ok)} .lead.lost{border-left-color:#bbb;opacity:.75}
.facts{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:6px 12px;font-size:13px;margin:10px 0}
.facts div span{display:block;font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}

/* modal */
.modal-bg{position:fixed;inset:0;background:rgba(43,29,33,.35);display:flex;align-items:flex-end;justify-content:center;z-index:50}
.modal{background:#fff;width:100%;max-width:560px;max-height:92vh;overflow-y:auto;border-radius:20px 20px 0 0;padding:20px 18px calc(20px + env(safe-area-inset-bottom))}
@media (min-width:761px){.modal-bg{align-items:center}.modal{border-radius:20px}}

/* login */
.login{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(circle at 20% 10%,var(--rose-l),transparent 50%),radial-gradient(circle at 90% 90%,var(--nude),transparent 50%),var(--bg)}
.login .card{width:100%;max-width:380px;padding:28px}
.login .logo{justify-content:center;font-size:34px;padding:0 0 4px}

#toast{position:fixed;left:50%;bottom:90px;transform:translateX(-50%) translateY(20px);background:var(--ink);color:#fff;padding:10px 16px;border-radius:12px;font-size:14px;opacity:0;transition:.25s;pointer-events:none;z-index:99;max-width:90vw}
#toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
#toast.err{background:var(--bad)}

/* calendar */
.cal{display:grid;grid-template-columns:repeat(7,1fr);gap:4px}
.cal-h{text-align:center;font-size:11px;color:var(--muted);font-weight:700;padding:4px 0}
.cal-d{aspect-ratio:1;border:1px solid var(--line);background:#fff;border-radius:10px;display:flex;flex-direction:column;align-items:center;justify-content:center;cursor:pointer;padding:0;font-weight:600}
.cal-d i{font-style:normal;font-size:9px;color:var(--rose);letter-spacing:1px;line-height:1}
.cal-d.some{background:var(--rose-l)} .cal-d.full{background:var(--rose);color:#fff} .cal-d.full i{color:#fff}
.cal-d.today{outline:2px solid var(--ink);outline-offset:-2px} .cal-d.past{opacity:.45}
.sw{display:inline-block;width:12px;height:12px;border-radius:4px;vertical-align:-2px;margin-right:4px;border:1px solid var(--line)} .sw.some{background:var(--rose-l)} .sw.full{background:var(--rose)}
/* learn */
.lessons{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px}
.lesson{padding:0;overflow:hidden;text-decoration:none;color:inherit;display:flex;flex-direction:column}
.lesson .thumb{aspect-ratio:9/12;background:var(--nude) center/cover;position:relative}
.lesson .play{position:absolute;inset:0;margin:auto;width:52px;height:52px;border-radius:50%;background:rgba(255,255,255,.92);color:var(--rose);display:grid;place-items:center;font-size:20px;box-shadow:var(--shadow)}
.lesson .seen{position:absolute;top:8px;left:8px;background:var(--ok);color:#fff;font-size:11px;font-weight:700;border-radius:99px;padding:2px 8px}
.lesson .lt{padding:12px 14px}
@media (max-width:760px){.lessons{grid-template-columns:1fr 1fr}.lesson .lt{padding:10px}}
.reel{max-width:380px;margin:0 auto;border-radius:22px;overflow:hidden;background:#000;box-shadow:var(--shadow)}
.reel video{width:100%;display:block;aspect-ratio:9/16;background:#000}